1. INTRODUCTION

Welcome to Jluxlabel Dress Shop. These Terms and Conditions govern your use of our website voguedressesshop.com and all purchases made through our platform. By accessing our site and making purchases, you agree to be bound by these terms. Jluxlabel specializes in sophisticated fashion pieces including dresses, jumpsuits, corsets, and contemporary women’s apparel designed for the modern, discerning customer.

2. USER OBLIGATIONS AND RESPONSIBILITIES

2.1 Account Registration

While not mandatory for browsing, creating an account may be required for purchases. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

2.2 Accurate Information

You agree to provide accurate, current, and complete information during the registration and checkout process, including valid email address, shipping address, and payment details.

2.3 Prohibited Activities

You may not use our website for any illegal or unauthorized purpose, including but not limited to:

  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of the website
  • Using automated systems to extract data
  • Making fraudulent purchases

3. PRODUCTS AND SERVICES

3.1 Product Descriptions

Jluxlabel makes every effort to display our products accurately, including colors, fabrics, and designs. However, slight variations may occur due to monitor settings and photographic lighting. Our collections feature sophisticated pieces including:

  • Dresses: Mini, Midi, Maxi, Cami, and Long Sleeve variations
  • Specialty Items: Corsets, Bodysuits, Jumpsuits
  • Separates: Bottoms, Crops, and coordinating pieces

3.2 Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products at any time. If an item becomes unavailable after ordering, we will notify you promptly and issue a full refund.

3.3 Pricing

All prices are listed in US dollars. We reserve the right to adjust prices at any time, though such changes will not affect orders already placed.

4. ORDER AND PAYMENT TERMS

4.1 Order Processing

All orders are processed within 1-2 business days from the date of purchase. You will receive an order confirmation email once your payment is processed successfully.

4.2 Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

4.3 Sales Tax

Applicable sales tax will be calculated and added to your order total during checkout based on your shipping destination.

4.4 Order Cancellation

Orders may be cancelled within 12 hours of placement by contacting our customer service team. Once an order enters the processing stage, cancellation may not be possible.

5. SHIPPING AND DELIVERY

5.1 Shipping Methods

We offer two premium shipping options:

  • Standard Shipping – $12.95 via DHL or FedEx, delivered within 10-15 business days after shipment
  • Free Shipping – For orders over $50 via EMS, delivered within 15-25 business days after shipment

5.2 International Shipping

We proudly serve international customers with limited exceptions in some Asian countries and remote regions. International customers are responsible for any customs duties, taxes, or import fees applicable in their country.

5.3 Delivery Issues

While we partner with premium carriers to ensure careful delivery, Jluxlabel is not responsible for delays caused by shipping carriers, weather conditions, or other circumstances beyond our control.

6. RETURNS AND EXCHANGES

6.1 Return Eligibility

We accept returns and exchanges within 15 days of your receipt of the item, provided:

  • Items are unworn, unwashed, and in original condition
  • All original tags are attached
  • Items are returned in original packaging
  • Proof of purchase (order number) is provided

6.2 Non-Returnable Items

Due to hygiene reasons, the following items are considered final sale:

  • Corsets
  • Bodysuits
  • Camis (including Cami Dresses)
Additionally, items without original tags, showing signs of wear, or marked as final sale cannot be returned.

6.3 Return Process

To initiate a return:

  1. Contact customer service at [email protected] with your order details
  2. Receive Return Authorization and instructions
  3. Package items securely with Return Authorization Number clearly marked
  4. Ship using a trackable method (customers responsible for return shipping costs)

6.4 Refunds

Refunds are processed within 5-7 business days after we receive and inspect returned items. Shipping charges are non-refundable except in cases of our error or defective products.

7. INTELLECTUAL PROPERTY

All content on the Jluxlabel website, including but not limited to text, graphics, logos, images, product designs, and software, is the property of Jluxlabel and protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

7.1 Trademarks

“Jluxlabel,” our logo, and all related product and service names are trademarks of Jluxlabel Dress Shop. These trademarks may not be used without our prior written permission.

8. PRIVACY AND DATA PROTECTION

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, available on our website, explains how we collect, use, and safeguard your data.

9. LIABILITY LIMITATION

9.1 General Limitation

To the fullest extent permitted by law, Jluxlabel shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products.

9.2 Product Liability

Our total liability for any claim related to products purchased through our website shall not exceed the purchase price of the product in question.

9.3 Force Majeure

Jluxlabel shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, acts of government, or other force majeure events.

10. GOVERNING LAW AND DISPUTE RESOLUTION

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be resolved in the state or federal courts located in San Leandro, California.

11. CHANGES TO TERMS

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. Continued use of our website after such changes constitutes your acceptance of the new terms.

12. CONTACT INFORMATION

Jluxlabel Dress Shop

Email: [email protected]

Address: 158 Euclid Avenue, San Leandro, US 94577

Response Time: Typically within 24-48 hours during business days

Thank you for choosing Jluxlabel. We appreciate the opportunity to bring sophisticated fashion into your wardrobe and are committed to ensuring your complete satisfaction with our collections and service.